We have previously confirmed that where NatWest has agreed a payment holiday with a customer linked to Covid-19 this will not affect their credit status.
We can also confirm that any agreed payment holiday linked to Covid-19 will not impact the customer’s ability to complete a product transfer online, either directly or through a broker. Where you are completing a product transfer for your customer we will not carry out new credit or affordability checks if you keep the same mortgage amount and repayment type. In addition, we can confirm that we can now review payment holiday requests for landlords with a Buy-to-Let mortgages and also customers with a Consent to Let mortgage that are linked to Covid-19. The process for this is the same as a residential request communicated last week using the links below.